Stories, Success & Stuff
Watch episodes at https://www.siarza.com/siarza-podcast
A Siarza Production
Hosted by Kristelle Siarza & Jace Downey
Executive Producer: Kristelle Siarza
Producer: Jace Downey
Videographer/Editor: Justin Otsuka
Stories, Success & Stuff
Episode 22: You Asked, We Answered: Part Uno
This episode is a little different – it's all about YOU! We took a dive into the questions you sent our way, and let's just say, it was a wild ride of insights, laughter, and a few unexpected twists!
From curious to thought-provoking, your questions covered it all. We shared our perspectives, spilled some behind-the-scenes secrets, and maybe even revealed a surprise or two.
So, grab your favorite snack, hit play, and join us for a Part Uno of our special Q&A.
This episode is a celebration of our awesome community, and we couldn't be more excited to share it with you!
A Siarza Production
Hosted by Kristelle Siarza Moon & Jace Downey
Executive Producer: Kristelle Siarza Moon
Producer: Jace Downey
Video/Editing: Justin Otsuka
Watch episodes at siarza.com/siarza-podcast
Follow us on FB, IG, TT, YT and TW @siarzatheagency
Follow Kristelle @kristellesiarza
www.misskristelle.com
Follow Jace @jacedowneyofficial
www.jacedowney.com
It was incredibly difficult to feel comfortable at the table when I first started the company and I had to really push through that fear. As an Asian woman, I walk into the room when I'm the only Asian person in the room.
Speaker 2:I had initially started having back issues my early 20s. I used to throw out my back my early 20s.
Speaker 1:Who are you doing it?
Speaker 2:I don't know Her needed a disc in my late 20s. Boo, I mean, that was my early, that was my early. No, that was my late 20s.
Speaker 1:Man. Okay, if there's one thing you would tell 20 year old Jace about your body, oh my God. Now what would that be?
Speaker 2:I was gonna say stretch, but I don't even do that sufficiently now. So I should probably tell my 36 year old self that about my body, like just, and maybe just be more gentle. I honestly in my 30s I decided my fitness would center around what seniors do and like they have a Tai Chi, tai Chi, I do Chi Gong, I'm dancing that's pretty legit Things that help elongate the comfort and use of the body and I'm like I'm doing that F running like high impact stuff, forget it, it wears the body down. So now I do things that are kind and gentle to the body.
Speaker 1:That's a good idea. I think I would tell myself everything that you did in your 20s to your body, you did it right, you did it right, I did it right. Yeah, I don't live with a lot of regret. And so there's a lot of things like kickball was one of them and I didn't run Like you're supposed to be healthy. I trust me when I say I have my fair share of health issues, but everything that I wanted to do, which was like standing and partying at a club for like 10 hours or walking aimlessly through the Bosque, everything that I did in my 20s like I was well worth it, even at my 36 age, sans the health issues, but everything else, like I'm so glad I lived without a great. If I died tomorrow, I lived a really good life physically.
Speaker 2:Yeah, I'm gonna say are we supposed to stop that stuff in our 30s? I went dancing six nights out of seven last week, like that's pretty good. Keep it up, yeah, I would too.
Speaker 1:Mentioning Q&A great segue into today's podcast. Today on story success and stuff. We talked about it last week. We wanted to meet everybody that has been listening to the podcast. We get messages like excited for my therapy session, hashtag, story success and stuff, which is hysterical. And then my favorite one, from another friend who was like oh yep, I binge on you guys and you shouted me out and that was hilarious. So really excited to meet, just besides our moms, our loyal listeners right there, our first listeners ever. I'm excited to talk to everybody.
Speaker 1:We put out a request for a Q&A on your favorite social media channel or on, if you're a subscriber, from YouTube, which is great. Thanks for sending in some really amazing questions. We're here just to kind of shoot the shit a little bit today. Have some fun with it. And a couple of questions. I think you and I have always wanted to ask each other Like we had lunch on Friday, which was great. Rarely do we get to have lunch together on Friday. So it was nice to kind of like catch up. A little business, a little personal stuff too. So I'm sure it's just a reflection, it's just part of Friday which is awesome, except you guys get to participate with us.
Speaker 1:Yeah, or you're welcome to take us out to lunch anytime.
Speaker 2:I was going to say we can go to lunch next time.
Speaker 1:If we're just in this next time too. Yeah, that was rude. Right, ok, it was rude. Sorry, it wasn't a podcast lunch.
Speaker 2:Yeah, it was a different business lunch.
Speaker 1:So yeah, so where do you want to start? We have some OK, so highlighting. We've got a couple of questions on leaving corporate life, being a proud Asian woman, tattoos. Ok, let me start off with this one. Jace, you clearly have very visible tattoos. Has that had an impact on your career or the jobs you've been able to get?
Speaker 2:Oh, the short answer is no, not that I'm aware of. The longer answer is that when I was getting my hand tattoos, it was this burning of the ships for me. I was living a non-9 to 5 life. I was working for myself, living outside of convention, and I wanted to make sure that I stayed that way. As we both know, it's really hard being an entrepreneur, it's hard being a business owner, it's hard. Going your own way, it's hard, it can be exhausting, and giving that up and just going into comfort is tempting often, and so I'm like, oh, I've been wanting to do hand tattoos and I'm in this stage of my life and I woke up this one morning it was a Tuesday and I'm like today's the day we're going to go and get this scheduled.
Speaker 1:Tattoo Tuesday Tattoo Tuesday I didn't get it on that day.
Speaker 2:But I did go and get them scheduled and in my mind I'm like this will solidify me not returning to standard society, because people can be weird if you have your hands tattooed. No, they don't care. Nobody cares anymore At least the people that I associate with or work here. Like we're a company. We do professional things, I go out and meet professional people, I give professional talks. Nobody cares anymore. So maybe if you had your face tattooed, that might impact some things. Jolly.
Speaker 2:Roll was the CMA recipient and he has his face tattoos, I think today, at day and age, we're the ones running companies, our age open-minded people. Am I going to go work at some like super buttoned up corporate types stuff? No, but I wouldn't do that anyway. So do whatever you want. Tattoo whatever you want.
Speaker 1:Yeah, so I have to tell the story of one of our first friends of the firm, which was Jason Griffin. Jason Griffin is now the director of web over at Media Desk, a competitor of ours. Jason's awesome, but he was one of the most unique men I've ever met. Jokingly, we always call him fancy man and we always call him fancy man Because, like he loved a three piece suit.
Speaker 1:Like homie was always dressed in the lines Professionally. He knew corporate life. He actually worked with my mom at the Gap, Incorporated as director of IT, really knew his stuff. But then when it came to dressing up, he dressed up and he used to live in Oakland, in the Bay Area, because that's where the Gaps headquarters were. And so all of a sudden he's like, nah, you know, not many people realize I'm really tatted Crystal and I was like, well, that's cool. Like his wife was really eccentric too, Just a phenomenal woman, very artistic, eccentric in the best way possible. Right as a couple they were really great. And so I was talking to him and he's like no, no, no really. And one day he came in full fledged color sleeve, Like from here to his wrist, and I've never seen his back or anything. He showed us pictures and it was just like full on color. It was impressive.
Speaker 2:Nice.
Speaker 1:He was one of those people that he didn't make me realize. He further emphasized the fact that a tattoo doesn't describe your skill, doesn't describe your personality, doesn't describe what professionalism you can bring to the table. He was awesome, awesome guy, incredible for professional, so he'd always talk about those types of moments and stuff like that, like I always hid my tattoos. Can you imagine if he entered in the workforce now? It would be different.
Speaker 2:It would be totally different and I think it depends on where you live, cause I remember I was working, living in Austin, working there, and I would go out and film and broadcast different conferences and things like that, and in Austin, like I would go to ones for bar associations a lot yeah, lawyers have visible tattoos. In Austin, one guy has dreadlocks and like he's like the rock star, you know, he's got tats everywhere and I'm like, oh, that's normal, whatever. And then I was in Florida and people were glaring at me and I was like, oh, florida, oh yeah, this isn't Austin, and New Mexico was pretty laid back. It's more of an artistic place as well. But I say, if you see someone with a tattoo in front of you and looking for a job, hire them. They are willing to commit to things. They are dedicated.
Speaker 1:They have a boldness.
Speaker 2:They will endure, they stand by, something like hire people with tattoos.
Speaker 1:That's what I say. Well, we always talk about it. The first tattoo I noticed this tattoo right away.
Speaker 2:I actually gave him shit about it you would Cause it's an LA, it's a Los.
Speaker 1:Angeles Dodgers tattoo and I was like I don't know if this is gonna work out.
Speaker 2:Man, and he's like boo, that is not a protected class Sports team. You can definitely discriminate against sports teams.
Speaker 1:I have a big believer. Nowadays you can't talk about sex, drugs, rock and roll, politics and now sports, because sports is very polarizing, especially as a 40 diners fan. Like sports is very polarizing, but that's besides the point, or San Francisco Giants fan in its case.
Speaker 2:Talking about these different classes that do often meet discrimination. One of the questions that came in, which I liked and I'd love to hear from you on, is how has being a woman or an Asian-American or the combo, affected your career and how does it impact you being a business owner?
Speaker 1:Oh wow, how much have we have.
Speaker 2:How much have we? These are the bite-size answers, I guess.
Speaker 1:I would say that this is probably the trailer reel right here for the podcast. It was incredibly difficult to feel comfortable at the table when I first started the company and I had to really push through that fear as an Asian woman. There's a couple clubs, there's multiple times where I've walked into the room and it still happens today, which is the unfortunate part. I walk into the room when I'm the only Asian person in the room of C-levels executives, et cetera. In fact, I actually gracefully turned away from my interest of joining a leadership community, the leadership community for C-level executives, and I asked the question what does diversity look like among your C-levels? And they said, oh, there's 75% men and 25% women were working on it, and I said okay. And then I said but actually that wasn't what I was referencing. I was wondering about background, socioeconomics, race, et cetera. And they said we don't have a lot of diversity in terms of race and I said, oh, are there any Asian American owners? And they said no. And immediately I started to very much turtle shell myself and say, oh, I don't like that comfort level. And I don't like that comfort level because I feel that in our community, in this day and age, if you're gonna promote diversity, equity, inclusion, you have to mentor the people that might have not had the same advantages or disadvantages as you. And so my family. They immigrated to America in 83 and 85, my mom and my dad separately and then met here. There's definitely times where Asian Americans in general don't understand the credit system or what asset building and wealth looks like, and I didn't have those advantages. I didn't have a family member that actually knew how to create a business, or, if they did, they lived elsewhere, created it, failed at it and then restarted it themselves. So it was different. My family doesn't have a set of entrepreneurs, because that's our generation, like our cousins and the kids. So I will say that it had its disadvantages in the beginning, but I embraced it. I was like cool, I'm the only brown chick out in the gallery of ownership.
Speaker 1:We went to the Coombraise, which is the awards for the New Mexico PRSA, and there's a lot of agency owners that were there. How many of them were people of color? Not many. So I used it to our advantage. However, I used it to our advantage in terms of sticking out. Whether or not we stick out like a sore thumb, that's irrelevant. We stick out and what is one of the big marketing principles? Differentiation? Yeah, 100% right. And so, to kind of summarize this has it been uncomfortable to be an Asian-owned woman-owned agency or business owner? Absolutely, absolutely. But the nice thing is that people that have hired us haven't hired us for our color or how we look. They hired us for our talent and the team and being incredibly smart and talented and objective and just organized and rolling with the punches, like that's why people hire us. They don't hire us because there's an Asian lady. That's nuts.
Speaker 2:At the helm, I say we do work to gain culture, competency as well in areas that we don't understand. I think we make really strong effort for our clients where we go. Oh, we don't have your background or the background of your audience, but we're going to learn.
Speaker 1:You know we'll take for example some of the conversations we've had about. I know which particular client you're talking about. It's not just that we're really respectful people. You talked about ethics and how you want to work for an ethical company or be aligned with people that have the same ethics and values as you. I wouldn't want you to pretend that you're Native American. That's bullshit. To make you pretend that you are. I didn't mean to make you spit that one, but you're just trying to respect the culture. Yes, yeah, 100%. And so that's the cool part about surrounding ourselves around people. You don't see it as a monetization to take the time to go in depth and look at a culture and understand a culture. You're doing the right thing and we don't have to question if it's the right thing or not.
Speaker 2:So, speaking of sticking out at that award ceremony, how about bringing home so many First Yarza? What shameless plug award-winning agency right here. We cleaned up, including.
Speaker 1:Best of Show, including Best of Show for campaigns and texts. I have a funny story about that, if we have a quick second. So 11, I don't know if you saw my Facebook post so 11 years ago was when I won my first Cumbre, and it was a Best of Show. And the Best of Show was for social media for a very big, high-profile, world class event here in town, and the agency that I won it with it was great because it was definitely a team effort and also knowing that I did a bulk of the work. There came a point, though, when I won that award, where I said OK, so I'm going out on my own. It's not about me anymore, it's about the team really understanding that moment of joy and satisfaction and realizing the confidence that they have that they're an award-winning public relations professional doing social media, doing video, doing web. Justin won his first Cumbre, second large award. Is that right, justin? I don't know. Ooh, he's lost count.
Speaker 2:Yeah, it's called Humility right there.
Speaker 1:So Justin won, amy won for her great website work and project management, marisa won for the campaign, danielle did too. So everybody just had a really good contribution to it, and it became to the point where it talk about being full circle. 11 years ago, if you asked me, I would have been at a table with my team celebrating a best of show, my APR and everybody else's successes. I would have been like you're fucking nuts nuts.
Speaker 1:So it was very full circle and really surreal to experience that I just like being the owner, sitting back there like, oh crap, was that us again. Yeah, and then also, do you know what I really loved about that award ceremony, too? A lot of the young people. There was a fair amount of people that definitely look a lot younger than us.
Speaker 2:Yeah, yeah, well, there were students there too. Yeah, that was a point.
Speaker 1:These students make me feel old and like, oh man, I'm not that cute little public relations like, want to be whatever that was back then. But it was very inspiring to actually see them in the room because those are the people in 10 years from now and we walking across that stage with their APR, with their award, celebrating their successes with their teams, like that was the cool. Cool part about that Coombra is that there's a lot of young people that are growing the profession and the trade. That's what we really need to see.
Speaker 2:Or in 10 years from now, they'll have realized that this industry isn't the one they want to work in at all and they'll want to do something completely different. Which brings me in one of the favorite questions that we got in, which was around. Let's see. It was about what advice do you have for someone who is right on the verge of pursuing their dream, like they're right about to quit their corporate job. They're 95 to pursue their dream. What advice would you give, because we've both done that.
Speaker 1:It's scary. Yeah, no, I'm rolling back the tape and trying to calm down that anxiety that comes with the thought of leaving your job. I'm gonna answer first. I'm not gonna be reading. Answer this one too.
Speaker 1:I actually had to have this conversation with somebody in the community recently and they put in their two weeks and you could tell the fear in that individual's voice and I said I think so. I'm gonna give the same advice that I gave this individual. There's somebody out there that did exactly what you did. Find that support system. Find that support system of motivation and put yourself around them, because you know that they're going to understand and be empathetic to the challenges of becoming an entrepreneur and finding that, if you're on the verge, what do you have to lose? I always ask that question what do you have to lose?
Speaker 1:If you feel like you're gonna lose your family, if you feel like you're gonna lose your basic security and your safety, et cetera, then that's when you really need to evaluate, like, is it worth losing those important things? That's the massive hierarchy of needs right, safety, security and your people, your family or your friends. You don't wanna lose that. But if you're not gonna lose any of those in fact, they're gonna be more supportive of you by taking the leap fuck it, go, go, go do it. And if you fail, don't be afraid to fail. You're going to fail, you're going to fail. Just start, just don't be afraid of it. Yeah, it's gonna happen. Curious your thoughts.
Speaker 2:If I think back to my first endeavor, if I were to give myself advice one and this was a really hard one to swallow as an entrepreneur or anybody putting out their art or their passion or whatever, no one is gonna care as much about it as you do they just won't, I know, and it hurts because I was so psyched about it and it was a great idea.
Speaker 2:And entrepreneurs they're visionary people, right. They have great ideas, they do good things, they see an area that needs help or that they want to positively impact and they're full of passion, they're ready to dedicate their lives to it. And then it can be really crushing when the world does not meet you there and people are wrapped up in their own things. Or maybe they've got their passion that they're excited about, or they're going through a tough time, or they're just in the midst of life, which is hard being a human's hard and no one will care as much as you do about your idea. Oh, there's probably somebody listening to.
Speaker 2:I know, and it hurt, like for me to realize that it hurt and it hurt my ego, but I spent so much time and energy trying to get people up to my level of caring about the thing I cared about and they're just not going to. They have not dedicated their life to it, right. So that would be a big thing. And the other piece you touched on and I don't think we talk about it enough because it's not the fun part it's like oh, you're gonna go pursue your dream or your passion and you're gonna have a fuller expression of yourself. Like we get excited about that and the truth is it's gonna take a lot longer to be successful than we think. Money will likely run out, energy is gonna run out. Like having a strong base to ensure that those material needs are going to be met for two to four times longer than you're anticipating. I had my little nest egg before I left the corporate world. I thought I had it planned out. That money went so fast and I have been struggling to play catch up ever since.
Speaker 2:Yeah, to play financial catch up ever since.
Speaker 1:Yeah, no, I remember, even as owners. I remember in the beginning you say, oh, you're a small business owner, your family, some of your peripheral family, be like, well, you can afford it, right? I'm like fuck, no.
Speaker 2:I'd say your entrepreneur is just having a very expensive hobby for most people.
Speaker 1:Yes, I don't remember the last time I had a consistent paycheck. I envy those days. I'm one of our pilots great friend. He's like we're sitting at Blue and Fias and I'm checking emails. He's like you know why I love not being in corporate America anymore. I was like why? Because I don't have to check a damn email anymore.
Speaker 2:I was like fuck you, I'm so jealous Like I miss.
Speaker 1:Trust me, I have those moments. I have to tell this amazing story about a woman who I adore, adore, ann Haynes, from formerly Axion, now Dream Spring. We're going back to the thought of you don't know what you need until you're actually in it as an entrepreneur, or you don't know when that support comes around, you didn't realize that you needed it. Ann Haynes had seen my article when we first started the agency. I'll say this in December of 2014, an article came out saying that I disrupted the market. I left the I love that. Yeah, it's still out there.
Speaker 1:It's an article from Albuquerque Business First saying it was a bold move. I think that was actually like the words literally from the headline Nice and I left the agency. I left an agency and created my own. I had the support of my old agency owner, which was great but financial, and also I got his blessing, but I started the agency the way that he did. So I talked about that in the articles, like I didn't do anything different. I just started the agency the way that he did and he luckily mentored me to understand business development, the operations, et cetera, and everybody kind of knew I always wanted to start my own small business. But I don't think he realized how full blown I wanted to go with it, and so an article came out.
Speaker 1:It caught the attention of the business community and so Gal White, by the name of Ann, a gal a seat, this amazing founder and CEO of this micro lending company, and it ended up being one of our longest clients because of her relationship. But Ann told me the story of how she started her loan company, or her loan nonprofit, excuse me, which was at the time Axion. And she said and this was the story she told me she goes. I can't remember, I can't forget the number of nights that I spent crying on my keyboard, creating the company, trying to put it all together. And when she said those exact words and explained how she started it, I didn't realize she was reaching out to me, trying to tell me bitch, it's gonna be hard. And when she said those words, like all of a sudden, I just started weeping and I literally said nobody understands, nobody understands. And it's like in the middle of Starbucks in Rio Grande and I'm crying and she's laughing and crying at the same time, because she's like I get it.
Speaker 1:And that's when I knew this was not gonna be an easy road. It was not, and I was only like month two into it and she told me that and I like everybody needs a woman like that in their life when they first get started.
Speaker 2:Yeah, or a bunch of them, and check out our episode Trying and Crying, where we do talk about the emotional side of running a business and entrepreneurship. That's another thing I would say like get ready for everything that you've been hiding from or running from inside you to come up.
Speaker 1:Oh, 100%. Or here's another good question too. That kind of ties into it. So we were asked how do you incorporate self-care and wellbeing practice into your routine to support your mental and emotional health on the journey to success? That's a big one, homie.
Speaker 2:It's a great question. It is a great question and I'll say and I'm not here yet, but here's where I'm working to go, here's what I want to do, you're here in the office.
Speaker 1:No, I am here.
Speaker 2:I'm here but I'm not at my what my goal would be, where my wellbeing is my top priority, yeah, and that it is that the rest of my life is built around that instead of building that into my life. I've been working towards that and having routines and things like that, and I'm getting a whole lot better at being a grown up and taking care of myself and all that, yeah, there's all kinds of stuff that I'm like, oh, that was very adult of how I handled that.
Speaker 2:Like I'm very impressed. We can look at some tips later, right, I'm like, did anybody see that? No, I'm just doing normal adult things, cool. So I would love to get to that space. In the meantime, my biggest thing is having some form of morning routine. It's shifted over the years, but for me it usually includes taking the pups out. Obviously they insist on it. I don't have a yard, so going on a walk but it also gets me in motion, it gets me outside and I try to be really present when I'm on that walk. I leave my phone at home and I try to notice. It's so beautiful right now in New Mexico. It is incredible, stunning, it is absolutely beautiful. So it's so nice to Yellow red oranges Sucks for golf, but that's okay.
Speaker 2:Yeah.
Speaker 1:Why? Because? It's cold or Because you lose the ball and it's cold and then you get sore and then it gets as Justin says, it's very leafy of the green, and that sucks anyways Not the right leafy greens Not the left, not the right? Am I right being?
Speaker 2:him. Yeah, hey, just kidding. So, yeah, meditation is usually part of that as well. And then I check in with my best friend every day. We use a voice messaging app and we have a morning check in every single day. Oh, that's sweet, and so I have a point of connection. I also start my day the very first thing I wake up, and I do a gratitude practice before I get out of bed.
Speaker 1:That's really cool.
Speaker 2:So gratitude, some form of mindfulness, meditation, movement and connection yeah, and I do my own version of prayer in there as well. So those things have been a game. Even if the rest of the day goes to shit, at least start on an okay foundation.
Speaker 1:That's really good. Yeah, definitely taking mental notes on that friend. I try to get myself into a morning routine. Morning routines are really tough whenever you have a partner that has insomnia, I'll tell you that.
Speaker 2:Yes and so he.
Speaker 1:I know that for him his circadian clock is just off, like right now. He's probably still up right now and it's 12 o'clock and he hasn't slept since yesterday at one o'clock in the afternoon.
Speaker 2:It's nuts. I want to lay off some of those monsters, if I can just throw something out there.
Speaker 1:So he actually has been laying off the monster, especially after the wedding. Hasn't changed his sleep pattern? It really hasn't, I'll tell you this. So it's kind of tough and I'm not making excuses Like I can get. I have a weekly routine which is I have to do some type of project that's not related to work on Friday, and then Saturday, sunday, saturday I have to balloon. Like going out and chasing a hotter balloon to me is just such joy and such peace.
Speaker 1:Or even jumping in the balloon if the pilot needs extra weight, whatever that might be. It's really calming to be up in the air, like during balloon fiesta. I was there again on Friday in the basket and I was just. It was so many balloons in the air. It was almost one of the more beautiful mornings I've ever seen, right. So we're floating on by and then all of a sudden I'm like, oh crap, this is really peaceful. I didn't get bored up there, but I was like hanging out on the side of the gana, going like huh, something to do appeared just to look, besides looking.
Speaker 1:And it was like the therapy, as we call it, like the altitude adjustment. It's like a really nice altitude adjustment You're gonna do that. Or even chasing like four wheeling. That's what chasing is, just four wheeling.
Speaker 2:It's so much fun Four wheeling with friends. Oh yeah, it's great.
Speaker 1:And then an occasional fan and some guy in the back of the truck is that's great.
Speaker 2:That's a good point to say. Dance is another big part of mine. If I don't dance throughout the week, if y'all have noticed me being particularly grumpy, you'd be like, oh, that girl is not gonna dance this week yeah go get out of here, go find somewhere to move.
Speaker 1:Oh yeah, no, I'm a, so kickball was my movement. I noticed that. If so, the other thing for my emotional mental health is like getting out and doing something that's not related to work. So, like Thursdays used to be, our kickball days probably come back up again when it's warmer, so kickball days were always really great for me. Mondays are top golf season ended, but we have a top golf league sitting around and just shooting the shit with your buddies.
Speaker 2:So much fun. The humans are the most important part I have found. Yeah, yep, and we know, like, when people get to the end of life, what do they say? They talk about their relationships, they talk about their experiences and things like, yeah, and then we're so isolated. Yeah, so the humans.
Speaker 1:And that's it for this week's episode of stories, success and stuff. There is a part two. We had a lot of great questions and so we'll be broadcasting that next week, and I hope that you'll continue to follow us on your favorite podcast channel or your favorite social media channel at CRS of the agency, or follow along and subscribe to our newsletter at CRScom. I'm Crystal. This is Jace. Thanks for another great week and we hope to see you soon at stories, success and stuff. Now.